Privacy Policy
Privacy of Personal Information
Eldercare is required by law to comply with the Privacy Act 1988 (Cth). Eldercare respects your right to privacy of personal information, and only collects the personal information required to provide services and communicate with you.
The Privacy of Personal Information and Confidentiality Policy provides information about how Eldercare protects your personal information.
To discuss accessing your personal information:
- For residents and clients - contact the Site Operations Manager of your site.
- For other individuals – contact the Privacy Officer 08 8291 1000, feedback@eldercare.net.au
- For employees – the Privacy Act does not apply to employee personal information. Contact Human Resources for further information.
Contact information
Your email address will be recorded if you send an email message to Eldercare. Your email address will only be used to communicate with you consistent with the purpose of the email. We will not add your email address to mailing lists or provide it to anyone without your consent.
Please note that a law enforcement agency or other Government agency may exercise its legal authority to inspect the records of our Internet Service Provider (ISP).
Donations
Donations to Eldercare of $2 or more may be tax deductible. Donors will receive a receipt upon transaction.
For security purposes, credit card details will not be stored by Eldercare.
It is recommended that you check your account statement to verify that the amount/s debited from your account are correct.
Cookies and related technologies
We may record certain information about your use of our website, including, but not limited to, the pages you visit, the time and date of your visit and information about your computer, mobile phone, tablet or other device. We do not use browsing information to personally identify you.
We may also use ‘cookies’, or similar technologies, which are small files that store information on your computer, mobile phone, tablet or other device. Cookies help us to:
- log your website usage
- remember your preferences
- recognise you across different websites, services, devices and/or browsing sessions
Cookies are used to enhance your website experience and allow us to make improvements to the website. Cookies can also allow Eldercare information to appear on other websites you browse.
For example, we may use Google’s remarketing service at times to display our ads to you when you visit other sites in Google’s content network based on your prior use of the Eldercare website.
By continuing to use the Eldercare website, you agree to our use of cookies.
You can disable cookies through your internet browser but our website may not work as intended if you choose to do so.